This report is a compilation of presentations, including recommendations and outcomes, made during the Regulatory Provisions and Technological Applications to Protect the Rights of Telecommunication Service Users Workshop held on 5 April 2017. The Workshop was part of the activities related to TEL55 Meeting and participated by policymakers, regulators and representatives from APEC economies. It was divided in two sessions related to i) Enhanced/Improved regulation to protect the rights of telecommunications service users; and ii) ICT applications developed to help to protect the rights of telecommunications service users.