APEC Regional Consumer Protection Framework Workshop

This report provides a summary of the APEC Regional Consumer Protection Workshop, held in August 2021. It was a follow up to the previous workshop themed, Consumer Protection in Digital Trade: Challenges and Opportunities held in 2019. The workshop provided a platform for APEC participants to once again share principles and guidelines on consumer protection and reaffirmed the growing need for consumer protection brought by the expansion of digital trade. Participants discussed the need for an APEC consumer protection framework, including the importance of providing information in cross-border trade and the importance of cooperation among international organizations. Above all, this workshop enabled members to hear diverse opinions on the necessity and direction to build ODR and trust mark systems.